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In FramR there are three ways in which you can input your matboard borders. These are Visible, Actual and Offset. It's important that you select the one that is correct for you, as entering the borders incorrectly will give you an incorrect frame size and price.

Click on the help button to see which border input method is currently selected.

The input method will be displayed stating which method is being used. If you wish to change to one of the other two inputs click on the blue hyperlink, this will take you to the Settings page.

In Settings click on Matboard Settings. From here you can choose your preference.